PRIVACY POLICY

Last updated: 12/12/25

Elevate Living (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information we collect when you visit our website [Insert Your Website URL] or engage with our services.

  • 1. Information We Collect

    We only collect information that is necessary for us to provide our services and communicate effectively with you.

    A. Information You Directly Provide:

    This includes information you actively give us when you:

    - Book a Breakthrough Strategy Meeting or 20-minute consultation.

    - Sign up for our newsletter or download a free resource.

    - Email us or contact us through a website form.

    Types of Personal Information Collected:

    - Name

    - Email address

    - Phone number

    - Business name and brief details about your operational challenges (provided during booking/contact).

    - Payment information (handled securely by a third-party payment processor like Stripe or PayPal).

    B. Information Collected Automatically:

    When you visit our website, we may collect non-personal information automatically through tracking tools like Google Analytics:

    - IP address

    - Browser type and operating system

    - Pages viewed, time spent on the site, and the path you took through the site

    - Referral source (the site that brought you to us)

  • 2. How We Use Your Information

    We use your information only for the following legitimate business purposes:

    - To Provide Services: To schedule and conduct your booked strategy meetings, consultations, and deliver the services you have paid for.

    - To Communicate: To respond to your inquiries, send administrative updates (like booking confirmations), and provide information about your service plan.

    - Marketing (Consent-Based): To send you our newsletter, updates, and information about business growth tips and OBM services, only if you have specifically signed up for these communications.

    - To Improve: To analyze website traffic and usage patterns to improve the design and content of our website and services.

  • 3. Sharing and Disclosure of Information

    We do not sell, rent, or trade your personal information. We only share information with third parties necessary to run our business and deliver services:

    - Service Providers: We use third-party tools to help us operate, such as:

    Booking Software: [e.g., Calendly, Acuity Scheduling] for scheduling meetings.

    Email Marketing Software: [e.g., Mailchimp, ConvertKit] for sending newsletters.

    Payment Processors: [e.g., Stripe, PayPal] for securely processing payments.

    Website Analytics: [e.g., Google Analytics] for tracking site performance.

    - Legal Requirements: If required by law, we will disclose your information to comply with legal processes or government requests.

  • 4. Cookies and Tracking Technologies

    We use "cookies" (small data files placed on your computer) to enhance your experience, track usage of our site, and improve our services. You can adjust your browser settings to decline cookies, but some parts of our website may not function correctly as a result.

  • 5. Security

    We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We use secure online platforms for client data management and require all third-party processors to adhere to strict privacy standards.

  • 6. Your Rights (Access and Control)

    You have the right to:

    - Access: Request a copy of the personal information we hold about you.

    - Correction: Ask us to correct any inaccurate or incomplete data we have about you.

    - Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link at the bottom of any email.

    - Deletion: Request that we delete your personal data (subject to any legal retention requirements).

  • 7. Compliance and Contact

    We comply with all relevant Australian privacy principles, including the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Karen Prescott, Founder, Elevate Living

Email: [email protected]

Address: 23 Eland Crt Greenbank Qld 4124

ABN: 89 131 518 736

View our Privacy Policy and Terms and Conditions here. © 2026.

All Rights Reserved Elevate Living Pty Ltd